- How can I place an order with your company?
- How long should a flag last?
- What is your return policy on custom-made products?
- How long will it be before my order is shipped?
- How can I receive a quote for a custom flag or banner?
- How long have you been in business?
- How do I determine the correct size flag or flagpole?
- Answers to All other Custom Flag Questions.
- Where are your products manufactured?
- How does your price guarantee work?
Flags Made works hard to provide it's customers with accurate information and the answers to their questions. Please give us feedback on our website so that we may improve our services to fully meet your needs.
Q: How can I place an order with your
company?
A: You may place your order online by finding the item or
items of you choice and filling out the custom
quote form. You may also send you order via e-mail to sales@flagsmade.com,
or fax it to (281)
727-0343, or by calling
our toll free number of (877)
40-FLAGS / (877) 403-5247.
Q: How long should a flag last?
A: Much of this depends on the care and quality put in by the
manufacture as well as the care you give the flag. How long
you allow the flag to fly without attention, how the location
of the flag effects this as well as the weather conditions. Of
course the largest factor effecting longevity is you.
Nevertheless you can rest assured that all of our flags are
made to the highest standards using the very best materials.
Q: What is your return policy on custom-made products?
A: We do not accept returns on
custom-made products once they have been approved,
manufactured and shipped. If there is a printing defect or
mistake we will reprint at no additional cost.
Q: How long will it be before my order is
shipped?
A: We normally ship all stock
products within 1 business
day from the date of the order. However, if the item
is not in stock the shipment could take up to 10
business days. All custom products
ship 10 - 15 business days from time the artwork is approved.
For rush orders we can get the product in your hands usually
in 7-10 business days (for
an additional rush fee).
We take pride in our ability to make the fastest shipment
possible.
Q: How can I receive a quote for a custom
flag or banner?
A: You may contact
us directly or simply use our quote
form for this. The process is simple and painless!
Q: How long have you been in business?
A: Over 26 years.
Q: How do I determine the correct size flag
or flagpole?
A: The length of your flag should be at least 1/4 the height
of your flagpole. For example, a 40' flagpole requires a 6'
x10' flag or larger. This guideline applies to flagpoles 20'
and larger. Most residential flags are 3' x 5' or 4' x 6'. It
is not uncommon to see a factor of 1/3 being used.
Q: Answers to ALL
other Custom Flag, Banners, Etc... ?
Flags are usually
rectangular in shape with canvas heading and brass
grommets on the hoist. The fly hem is reinforced with a
four-needle hem. They are usually horizontal, however,
they can be made vertically for a special effect. Common
sizes are 2X3', 3X5', 4X6', 5X8', 6X10', 8X12'. We can
advise recommended sizes if you tell us the height of your
flagpole. A custom flag flown below the United States flag
is often the same size or one or two sizes smaller than
the U.S. We can make any shape or size you want.
Pennants are
three-pointed flags usually finished with grommets on the
hoist.
Burgees are similar to
Pennants but they narrow into two points and "V" back
toward the hoist. Often called a swallowtail and usually
finished with heading and grommets.
Guidons are similar to a
Flag shape in that they stay square to the fly end, they
come to two points and "V" back toward the hoist. Often
associated with military flags.
Banners are usually
rectangular in shape and finished with grommets or a pole
pocket across the top. " They can be made horizontally or
vertically, double or single sided. Usually seen at
tradeshows or special events, hanging against a wall or
suspended from a ceiling, attached to a light post or hung
from post to post or across a street. Often used as
promotional items.
Decorative Banners are
usually displayed vertically and are rectangular in shape.
The top is finished with a pole pocket that attaches to a
decorator-type flagpole that extends from the front of a
building at a 45° or 90° angle. Common sizes are 26X42",
34X44", 32X52", 34X50" or 36X54". Lettering on a
decorative banner can be made single thickness with a
reverse back or double thickness to read correctly on both
sides.
Table Covers drape over
a table and down the back. The design is typically done on
the front section of the table drape (Usually 2 ½' X 6' or
8').
Appliquéd
flags, banners and table covers are typically made of
nylon. The design is duplicated by hand sewing fabric to
fabric. This is usually a preferred method of manufacture
when one or two pieces are needed. This technique is
elegant and makes a rich appearance which is most
appreciated when the product or display is seen up close.
This quality is commonly used at tradeshows or on indoor
flag sets. The price depends on the style and number of
letters and also on the complexity of the design. Color
choices can be
found here.
Silk-Screen printed flags, banners and table
covers are either acid dyed or surface printed with or
without penetration to the backside. This method is often
recommended when quantities of six or more pieces are
required. The unit cost is frequently more cost effective
than appliqué. The price depends on the number of
colors. We can match
Pantone Colors (PMS) precisely every time at no
additional cost.
Acid-Dyed
flags are printed on white fabric therefore white is not
considered a color.
Surface-printed flags and banners are effective when the
design needs to be on one side only. Light-colored
backgrounds can often be penetrated with the inks to get
the reverse image on the backside.
Sublimation and digital prints are often used with photo
images.
2PLY Double-Sided banners and flags read correctly
on both sides.
1PLY Single-Sided banners and flags read
correctly on one side. Single thickness, reverse back
bleeds through the fabric. The backside appears as a
mirror image.
Q: Where are your products manufactured?
Price guarantee is for custom made products only.
Applies to Made in the USA items only.
Does not apply to Vinyl / PVC Banners or Streamers, & Felt
material.
Does not apply to Rush orders.
Must present copy of invoice or quote from U.S. based company.
Applies to retail items only.