Flags Made works hard to provide it's customers with accurate information and the answers to their questions. Please give us feedback on our website so that we may improve our services to fully meet your needs.

Q: How can I place an order with your company?
A: You may place your order online by finding the item or items of you choice and filling out the custom quote form. You may also send you order via e-mail to sales@flagsmade.com, or fax it to (281) 727-0343, or by calling our toll free number of (877) 40-FLAGS / (877) 403-5247.

Q: How long should a flag last?
A: Much of this depends on the care and quality put in by the manufacture as well as the care you give the flag. How long you allow the flag to fly without attention, how the location of the flag effects this as well as the weather conditions. Of course the largest factor effecting longevity is you. Nevertheless you can rest assured that all of our flags are made to the highest standards using the very best materials.

Q: What is your return policy on custom-made products?
A: We do not accept returns on custom-made products once they have been approved, manufactured and shipped. If there is a printing defect or mistake we will reprint at no additional cost.

Q: How long will it be before my order is shipped?
A: We normally ship all stock products within 1 business day from the date of the order. However, if the item is not in stock the shipment could take up to 10 business days. All custom products ship 10 - 15 business days from time the artwork is approved. For rush orders we can get the product in your hands usually in 7-10 business days (for an additional rush fee). We take pride in our ability to make the fastest shipment possible.

Q: How can I receive a quote for a custom flag or banner?
A: You may contact us directly or simply use our quote form for this. The process is simple and painless!

Q: How long have you been in business?
A: Over 26 years.

Q: How do I determine the correct size flag or flagpole?
A: The length of your flag should be at least 1/4 the height of your flagpole. For example, a 40' flagpole requires a 6' x10' flag or larger. This guideline applies to flagpoles 20' and larger. Most residential flags are 3' x 5' or 4' x 6'. It is not uncommon to see a factor of 1/3 being used.

Q: Answers to ALL other Custom Flag, Banners, Etc... ?

Q: Where are your products manufactured?
    Price guarantee is for custom made products only.
    Applies to Made in the USA items only.
    Does not apply to Vinyl / PVC Banners or Streamers, & Felt material.
    Does not apply to Rush orders.
    Must present copy of invoice or quote from U.S. based company.
    Applies to retail items only.